Troubleshooting

When something looks wrong, start here.


Troubleshooting covers the most common issues: sign-in emails that don't arrive, changes that don't show up, images that render wrong, and audit findings.

Sign-In Email

The sign-in email usually arrives within a minute or two. If it hasn't:

Changes Not Showing

If an edit isn't showing on your site, work through these in order:

Image Problems

Each template defines its own crop and aspect ratio per device, so the same image can render differently in a hero slot and a card thumbnail.

Audit Findings

Audit findings come in two levels: red numbers are errors and orange numbers are warnings, listed per URL in the SEO and AEO sidebars.

Support

Every Enine plan includes human support from someone who has actually used the product.